Important Notice: By accessing or using 10jilli.club, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree, you must immediately discontinue use of the platform. These Terms constitute a legally binding agreement between you and 10jilli.
1. Acceptance of Terms
These Terms and Conditions ("Terms") constitute the entire agreement between you ("Player," "User," "you") and 10jilli Casino ("10jilli," "we," "us," "our") with respect to your use of the 10jilli online gaming platform accessible at 10jilli.club and any associated mobile-optimized interfaces ("Platform").
By registering an account, logging in, making a deposit, accepting a bonus, or participating in any game or promotion offered by 10jilli, you unconditionally accept these Terms and all documents incorporated herein by reference, including but not limited to the 10jilli Privacy Policy and Responsible Gaming Policy. Your continued use of the Platform after any amendment to these Terms constitutes your acceptance of the revised Terms.
These Terms are written in English. In the event of any conflict between an English version and any translation, the English version shall prevail.
2. Eligibility
Use of the 10jilli platform is strictly restricted to individuals who satisfy all of the following eligibility criteria:
- You are at least 21 years of age, as required under applicable Philippine gaming regulations for real-money online casino participation;
- You are accessing the Platform from a jurisdiction where online gambling is legally permitted under applicable local law;
- You are not an employee, director, officer, contractor, or immediate family member of an employee of 10jilli or any of its affiliated game providers, technology vendors, or payment processors;
- You are acting on your own behalf and not as an agent, nominee, or representative of any third party;
- You have not previously been self-excluded from 10jilli or any other online gaming operator under a self-exclusion agreement that remains in effect;
- You are not registered or required to be registered in any national or regional self-exclusion database applicable to online gaming in the Philippines.
10jilli reserves the right to request documentary proof of age and identity at any point. Accounts found to be held by persons under 21 years of age will be immediately suspended and all balances forfeited in accordance with applicable regulations.
3. Account Registration
To access real-money games on 10jilli, you must create a player account. The following conditions apply to account registration and management:
- One Account Per Player: Each player is permitted to hold a maximum of one (1) active 10jilli account. Creating duplicate accounts, whether under the same or different identity, is a material breach of these Terms and may result in the immediate suspension of all associated accounts and forfeiture of any pending balances.
- Accurate Information: You must provide accurate, complete, and current information during registration and throughout your account's active period. 10jilli is not responsible for any consequences arising from inaccurate registration information provided by the Player.
- Account Security: You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username, password, or one-time PINs (OTPs) with any third party. 10jilli will never request your password through any communication channel.
- KYC Verification: 10jilli may require Know Your Customer (KYC) documentation — including a valid Philippine government-issued ID, proof of address, and proof of payment method ownership — before processing withdrawals or in response to responsible gaming obligations. Accounts that fail to complete KYC verification within a reasonable timeframe may be temporarily restricted.
- Account Inactivity: Accounts with no login activity for a continuous period of twelve (12) months may be designated as inactive. 10jilli reserves the right to apply an administrative inactivity fee to dormant accounts in accordance with its published fee schedule, subject to applicable Philippine law.
4. Deposits & Withdrawals
All financial transactions on the 10jilli platform are conducted in Philippine Pesos (PHP / ₱) unless expressly stated otherwise.
- Accepted Payment Methods: 10jilli currently accepts deposits and withdrawals via GCash, PayMaya, BPI Online Banking, BDO, Metrobank, and selected cryptocurrency networks. Accepted methods are subject to change; current options are displayed at the time of transaction.
- Deposit Processing: Deposits via GCash and PayMaya are typically credited to your 10jilli wallet within minutes. Bank transfer processing times may vary between one (1) and three (3) business days depending on the originating bank.
- Withdrawal Conditions: Withdrawals are subject to successful identity verification. 10jilli reserves the right to withhold a withdrawal request pending completion of KYC verification or pending investigation of any suspected breach of these Terms. Withdrawals to GCash and PayMaya are typically processed within thirty (30) minutes for verified accounts. Bank transfers may take one (1) to three (3) business days.
- Minimum and Maximum Limits: Minimum and maximum deposit and withdrawal amounts are specified within the Platform's cashier section and are subject to periodic revision. 10jilli reserves the right to adjust transaction limits at any time with reasonable notice to Players.
- Currency Conversion: Where cryptocurrency deposits are accepted, conversion to PHP is performed at the prevailing market rate at the time of the transaction. 10jilli bears no liability for exchange rate fluctuations between the time of deposit and withdrawal.
- Transaction Finality: Once a withdrawal request has been submitted and approved by 10jilli, the transaction is final and cannot be reversed by the Player. Players must ensure all payment account details provided for withdrawal are accurate before confirming.
5. Bonuses & Promotions
10jilli periodically offers bonuses, free spins, cashback arrangements, and other promotional incentives to registered Players. All promotions are subject to the following general conditions unless superseded by specific promotional terms displayed at the time of the offer:
- Bonuses are available to eligible Players only and must be claimed within the stated claim window. Expired bonuses will not be reinstated under any circumstances.
- Wagering requirements must be satisfied in full before any bonus-derived winnings may be withdrawn. The applicable wagering multiplier is stated within each promotion's terms. Unless otherwise specified, wagering requirements must be completed within thirty (30) days of bonus activation.
- Not all games contribute equally to wagering requirements. Slot games typically contribute 100%; live casino table games may contribute a lower percentage as specified in the relevant promotion. Check the specific promotion terms for contribution rates.
- 10jilli reserves the right to modify, suspend, or discontinue any promotion at any time without prior notice. 10jilli will not be liable for any loss arising from such modification or discontinuation.
- Bonuses are personal to the registered Player and may not be transferred, sold, or assigned to any third party. Any attempt to circumvent bonus terms — including through multiple account creation, collusion, or abuse of promotional mechanics — constitutes a material breach of these Terms and may result in forfeiture of the bonus and associated winnings.
6. Game Rules & Fair Play
All games available on the 10jilli platform are operated using certified Random Number Generator (RNG) technology where applicable, or by qualified live dealers in studio environments for live casino products. 10jilli does not manipulate game outcomes.
- The rules applicable to each individual game are displayed within the game interface and form part of the overall terms governing your play. In any dispute between game-specific rules and these Terms, the game-specific rules prevail with respect to the gameplay of that specific game.
- In the event of a technical malfunction, network disconnection, or platform error during a game session, 10jilli will resolve the situation in accordance with its published Game Integrity Policy. Game session data is logged server-side; client-side disconnections do not affect the integrity of the game record.
- Winnings resulting from demonstrable software errors or malfunctions — including but not limited to software bugs, incorrect RTP configurations, or display errors — are void and will not be paid. 10jilli will refund the original stake placed in connection with any such affected round.
- The use of automated software tools, bots, scripts, AI-assisted betting systems, or any other non-human interface to interact with the 10jilli platform is strictly prohibited and constitutes grounds for immediate account termination.
7. Prohibited Conduct
Players must not engage in any of the following while using the 10jilli platform:
- Money laundering, structuring transactions to avoid reporting thresholds, or any other activity that violates Republic Act No. 9160 (Anti-Money Laundering Act) and its implementing rules and regulations, as amended;
- Fraudulent activity including but not limited to: use of stolen payment instruments, provision of false identity documentation, chargeback abuse, or collusion with other Players;
- Exploitation of software vulnerabilities, bonus abuse schemes, or any strategy designed to circumvent the Platform's normal commercial operation;
- Harassment, threatening language, or abusive conduct directed at 10jilli staff, live casino dealers, or other Players through any communication channel within the Platform;
- Accessing the Platform using a virtual private network (VPN) or proxy service to circumvent geographic restrictions where applicable;
- Any conduct that violates applicable Philippine law or the regulations of PAGCOR as they pertain to online gaming participation.
10jilli is required by law to report suspicious transactions to the Anti-Money Laundering Council (AMLC) of the Philippines. Any account suspected of engaging in money laundering or terrorist financing activities will be immediately suspended and reported to the relevant authorities without prior notice to the Player.
8. Intellectual Property
All content on the 10jilli platform — including but not limited to software code, game assets, graphics, text, logos, trademarks, service marks, audio, and video content — is the intellectual property of 10jilli or its licensed game providers and technology partners. Nothing in these Terms grants you any ownership interest or licence beyond the limited right to access and use the Platform for personal, non-commercial gaming purposes in accordance with these Terms.
You must not copy, reproduce, distribute, publicly display, reverse engineer, decompile, or create derivative works from any 10jilli platform content without prior written authorisation from 10jilli.
9. Privacy & Data
The collection, processing, storage, and use of your personal information by 10jilli is governed by the 10jilli Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains the types of data collected, the purposes for which it is used, the parties with whom it may be shared, and your rights as a data subject under Republic Act No. 10173 (Data Privacy Act of 2012).
By using the 10jilli platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. If you do not consent to these processing activities, you must not register an account or use the Platform's real-money services.
10. Responsible Gaming
10jilli is committed to promoting responsible gaming practices among its Philippine player community. The Platform provides the following responsible gaming tools, accessible from your account settings dashboard:
- Deposit Limits: Self-set daily, weekly, and monthly maximum deposit amounts. Reductions are effective immediately; increases are subject to a seven (7) day cooling-off period.
- Session Time Reminders: Configurable notifications that alert you when a gaming session reaches a specified duration.
- Loss Limits: Self-imposed caps on net gaming losses over defined time periods.
- Self-Exclusion: Temporary or permanent suspension of account access. Once a self-exclusion is activated, it cannot be reversed during the exclusion period regardless of subsequent requests.
- Reality Checks: Periodic reminders of time spent in active gaming sessions.
Gambling is strictly for adults aged 21 years and above. If you believe you or someone you know may be experiencing gambling-related harm, please contact 10jilli's 24/7 support team or refer to 10jilli's dedicated Responsible Gaming page for guidance and resources.
11. Limitation of Liability
To the maximum extent permitted by applicable Philippine law:
- 10jilli provides the Platform on an "as is" and "as available" basis without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
- 10jilli shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to: loss of winnings, loss of data, loss of business, or loss of goodwill.
- 10jilli's total aggregate liability to any Player for any single claim or series of related claims shall not exceed the net deposit amount credited to that Player's account in the thirty (30) days preceding the event giving rise to the claim.
- Nothing in these Terms limits 10jilli's liability for fraud, wilful misconduct, or any liability that cannot be excluded under mandatory applicable law.
12. Termination & Account Suspension
10jilli reserves the right to suspend or terminate your account and withhold any balance pending investigation in the following circumstances:
- Breach of any provision of these Terms;
- Suspected fraud, money laundering, or any criminal activity;
- Provision of false or misleading information during registration or KYC;
- Failure to satisfy age verification or identity requirements;
- Actions that 10jilli reasonably believes may bring the Platform into disrepute or harm other Players;
- Instruction from a regulatory authority, law enforcement agency, or court of competent jurisdiction.
You may voluntarily close your account at any time by contacting 10jilli's support team. Upon closure, any outstanding bonus balances will be forfeited. Real-money balances will be returned to your registered payment method subject to completion of KYC verification and provided no breach of these Terms is pending investigation.
13. Amendments to These Terms
10jilli reserves the right to amend these Terms at any time. Material amendments will be communicated to registered Players by notice on the Platform and/or by email to the registered address. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms. If you do not accept the revised Terms, you must close your account before the effective date of the amendment.
14. Governing Law & Dispute Resolution
These Terms and any dispute or claim arising out of or in connection with them — including non-contractual disputes or claims — are governed by and construed in accordance with the laws of the Republic of the Philippines.
Any dispute arising between you and 10jilli shall first be referred to 10jilli's internal dispute resolution process. You may submit a dispute by contacting 10jilli's support team in writing, clearly describing the nature of the dispute and the resolution sought. 10jilli will acknowledge your dispute within five (5) business days and provide a substantive response within twenty (20) business days.
Where a dispute cannot be resolved internally, it shall be referred to the jurisdiction of the applicable Philippine courts or the dispute resolution mechanism of the relevant Philippine gaming regulatory authority.
15. Contact Information
For questions, complaints, or notices relating to these Terms and Conditions, please contact 10jilli Casino through the following channel:
Customer Support: Available 24/7 via live chat on the 10jilli platform (Tagalog and English)
Email: [email protected] (plain text — not a clickable link)
10jilli aims to acknowledge all written correspondence within 2 business days and to provide a full response within 10 business days. For urgent account security concerns, live chat is the fastest resolution channel.